Ric Cahak leads service and support operations and oversees the development of new products and technological advancements. His main responsibility is to manage the interaction between the company and its customers as it pertains to actual service and feedback that will lead to new product improvements.
Before joining HigherGround, Cahak spent 12 years with AT&T as both Manager of Operator Services and as Sales Manager, and eight years with the William Morris Agency as the company’s Telecommunications Director.
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