Mission Critical
Communications Solutions
Going above and beyond to keep our communities safe and secure
HigherGround
Providing solution-based software that captures, stores, and retrieves telecom and radio data from interactions throughout an organization.
- Record 100% of every interaction, including associated data
- Transform data into actionable intelligence to optimize operations, enhance performance, and reduce costs
- Access all recordings to accurately reconstruct an entire event in chronological order
- Safeguard all transactions and communications with multi-layer algorithms and data encryption
Our Solutions
Delivering best-in-class call recording, livestreaming, and quality assurance applications:
Multi-channel interaction recording, incident playback and assessment for public safety communications centers.
CAPTURE911 INTEGRATES DATA FROM MULTIPLE SOURCES INTO A SINGLE SYNCRONIZED VIEW.
New technology allows first responders to hear 911 calls in real time and immediately identify caller location.
LIVE911 IMPROVES SITUATIONAL AWARE-NESS, REDUCES RESPONSE TIMES AND SAVES LIVES.
Call recording that transforms call center interactions and associated metadata into actionable intelligence.
CALIBRE INCREASES PERFORMANCE, PRODUCTIVITY, CUSTOMER SATISFACTION AND PROFITABILITY.
LIVE911 TECH TALK PRESENTED BY HIGHERGROUND
Livestreaming 911 Calls Improves Response for Weber County Sheriff’s Office
In this Tech Talk, Weber County’s Lieutenant Mark Horton and Corporal Jose Leon share:
- How livestreaming 911 calls to their deputies helped save two lives in the first weekend of operation
- Why response times have decreased by two minutes
- When first responders are provided with more critical information, it leads to better outcomes
Our Technology Partners
