Mission Critical
Communications Solutions
Going above and beyond to keep our communities safe and secure
HigherGround
Providing solution-based software that captures, stores, and retrieves telecom and radio data from interactions throughout an organization.
- Record 100% of every interaction, including associated data
- Transform data into actionable intelligence to optimize operations, enhance performance, and reduce costs
- Access all recordings to accurately reconstruct an entire event in chronological order
- Safeguard all transactions and communications with multi-layer algorithms and data encryption
Our Solutions
Delivering best-in-class call recording, livestreaming, and quality assurance applications:
Multi-channel interaction recording, incident playback and assessment for public safety communications centers.
CAPTURE911 INTEGRATES DATA FROM MULTIPLE SOURCES INTO A SINGLE SYNCRONIZED VIEW.
New technology allows first responders to hear 911 calls in real time and immediately identify caller location.
LIVE911 IMPROVES SITUATIONAL AWARE-NESS, REDUCES RESPONSE TIMES AND SAVES LIVES.
Call recording that transforms call center interactions and associated metadata into actionable intelligence.
CALIBRE INCREASES PERFORMANCE, PRODUCTIVITY, CUSTOMER SATISFACTION AND PROFITABILITY.
COFFEE BREAK PRESENTED BY POLICE MAGAZINE
How Livestreaming 911 Calls Make Officers More Effective and Efficient
In this Coffee Break video, POLICE Editor David Griffith speaks with Captain Don Redmond of the Chula Vista Police Department about:
- How livestreaming 911 calls directly to officers in the field improves response times
- Providing first responders with critical information leads to better outcomes and even saves lives
- Real-world examples from Live911 deployments in police departments and sheriff’s offices across the country
Our Technology Partners