Mission Critical
Communications Solutions

Going above and beyond to keep our communities safe and secure

HigherGround

Providing solution-based software that captures, stores, and retrieves telecom and radio data from interactions throughout an organization.

  • Record 100% of every interaction, including associated data
  • Transform data into actionable intelligence to optimize operations, enhance performance, and reduce costs
  • Access all recordings to accurately reconstruct an entire event in chronological order
  • Safeguard all transactions and communications with multi-layer algorithms and data encryption

Our Solutions

Delivering best-in-class call recording, livestreaming, and quality assurance applications:

Multi-channel interaction recording, incident playback and assessment for public safety communications centers.

CAPTURE911 INTEGRATES DATA FROM MULTIPLE SOURCES INTO A SINGLE SYNCRONIZED VIEW.

New technology allows first responders to hear 911 calls in real time and immediately identify caller location.

LIVE911 IMPROVES SITUATIONAL AWARE-NESS, REDUCES RESPONSE TIMES AND SAVES LIVES.

Call recording that transforms call center interactions and associated metadata into actionable intelligence.

CALIBRE INCREASES PERFORMANCE, PRODUCTIVITY, CUSTOMER SATISFACTION AND PROFITABILITY.

COFFEE BREAK PRESENTED BY POLICE MAGAZINE

How Livestreaming 911 Calls Make Officers More Effective and Efficient

In this Coffee Break video, POLICE Editor David Griffith speaks with Captain Don Redmond of the Chula Vista Police Department about:

  • How livestreaming 911 calls directly to officers in the field improves response times
  • Providing first responders with critical information leads to better outcomes and even saves lives
  • Real-world examples from Live911 deployments in police departments and sheriff’s offices across the country

Watch Now

Our Technology Partners

Altitude
Avaya
Avtec
Cisco
EF Johnson
Genesis
Intrado
Motorola
Priority Dispatch
RapidSOS
Solacom
spok
Zetron