“We are always looking for new ways to fulfill our mission of providing professional, high quality, and effective police services. The addition of groundbreaking technology like Live911 has already saved lives and given our officers a head start to emergencies...
“Since using HigherGround it has given our department the ability to listen to calls in real time or at any chosen time after recording. We were also able to create our own grading cards which allows to focus on specific goals we have created for our department. We...
“The screen capture and Q/A features have enhanced the ability of our Training Unit to evaluate on-the-job performance of our Public Safety Telecommunicators, particularly new hires. Capture911 ensures they develop and employ the skills and techniques which align with...
“Live911 is true to form. We get the information in real time and can get a jump on a call for service. I recommend all RTCC managers vet Live911 for feasibility in your operation.”
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