“Since using HigherGround it has given our department the ability to listen to calls in real time or at any chosen time after recording. We were also able to create our own grading cards which allows to focus on specific goals we have created for our department. We...
“The service and support we received during installation were excellent. With HigherGround, we have developed our own evaluation form and we can now locate and evaluate calls in a fraction of the time we used to spend. We found Calibre to be the best value for us...
“Our Calibre call recording software is reliable, intuitive, and easy to use. The product works exactly as promised. Also, I’ve been in the IT business for over 30 years and can say HigherGround’s support team really is outstanding! Whenever we need to make changes...
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