Welcome to HigherGround's New Website!
Updated: May 23, 2019
Welcome to HigherGround's new website! You will find our new site to be clean, simple, and bold. Our new logo and color scheme is about being contemporary and evolving with market changes. It reflects our attitude towards mission critical technology solutions. Our purpose is to bring peace of mind with mission critical technology solutions, and our vision is to be a leading technology innovator in interaction storage and analytics solutions. The new website embraces these ideals. This website also represents our continuing transformation. From very humble beginnings, the company went from call accounting to call logging; then from call logging to call recording; and continued from call recording to data integration. Today we are looking to the future where interaction data comes from many sources in addition to voice. Interaction data is now collected with more speed and volume than ever before. We see interaction storage and analytics of the future moving from a descriptive to prescriptive mode to enable error-free handling of increased information flow, allowing informed decisions to be made effectively and efficiently. This website also represents our commitment to customer service and making sure that we have the best solutions available in the market today. We don't just sell a system and move on. We work closely with our customers and partners for the best solution and back that solution with best-in-class service and maintenance. We like to keep things clean and simply provide our customers the best. This website reflects that attitude. Please take a look around our new site and if you have any questions or want more information about HigherGround, contact us. It will be our pleasure to serve you.